Terms of service

Plateright is operated by WordSmith Systems LLC ("we", "us"), a California company. By creating an account or using Plateright, you agree to these terms. They're short on purpose; if anything is unclear, ask us.

The service

Plateright reads a Bambu Studio project (.3mf), reports what it finds on each plate, and suggests print settings. Depending on your plan it also returns a tuned copy of your project and print-time estimates.

Plateright is an independent tool. It is not made by, affiliated with or endorsed by Bambu Lab. Bambu Lab and Bambu Studio are trademarks of their owners and are used here only to say which files Plateright works with.

Your account

• Keep your sign-in details to yourself; you're responsible for what happens on your account.
• You need to be at least 13 years old to use Plateright.
• One person per account.

Plans and limits

• The Free plan includes 3 files a month, report only (the tuned file download is part of Pro), counted when you submit a file. Failed jobs don't count.
• Uploads can be up to 250 MB. We may limit how many files you tune at once or per hour to keep the service fair.
• Paid plans, when offered, show their price before you pay and can be cancelled at any time; you keep access until the end of the period you paid for.

Your files

• Your files stay yours. You give us permission to process them only to provide the service to you. If a tune fails, you can also allow us to download that file to troubleshoot it; we use it for nothing else.
• Only upload files you have the right to use. Many models are other designers' work: follow their license. You're responsible for what you upload.
• If you rate a print (score, issues, notes, photos), you let us use that rating to improve Plateright's tuning rules. We never publish it or show it to other users.
• We keep files for a limited time, as described in the privacy policy. Keep your own copies of anything you need.

Acceptable use

Don't use Plateright to:

• upload anything illegal, or anything that infringes someone else's rights;
• attack, overload, probe or reverse-engineer the service, or get around its limits;
• upload files built to harm our systems or other users.

We may suspend or close accounts that break these rules.

Print results

Tuned settings are suggestions based on an automated analysis of your file. Printers, filaments and conditions vary, so check the settings in Bambu Studio before printing. You decide what gets printed and you're responsible for your printer while it runs: follow Bambu Lab's safety guidance and don't leave a print unattended in a way you wouldn't with your own settings.

Plateright is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't guarantee any particular print result, print time, or that the service will always be available or free of errors.

Plateright is in beta: the rules are still being tuned against real prints, so a report or tuned file can be wrong. Look at Bambu Studio's Preview before you print, and tell us when something goes wrong: rating your prints is how the settings get better. Beta features, limits and prices may change before launch.

The Pro AI features (photo checks, questions about a report) give general explanations and may be wrong. They never change your settings by themselves: a corrected file uses Plateright's own rules, and you see what changes before it's made.

Liability

As far as the law allows, we aren't liable for failed prints, wasted filament, printer wear or damage, lost files, or indirect losses from using Plateright. If we are found liable, our total liability is limited to what you paid us in the 12 months before the claim.

Governing law

These terms are governed by the laws of the State of California. Any dispute goes to the state or federal courts serving Tulare County, California, though either of us may use small claims court where it applies. Nothing here takes away rights you have under consumer law that can't be waived.

Ending

You can stop using Plateright at any time and ask us to delete your account. We may end or change the service; if we shut it down, we'll give reasonable notice where we can.

Changes

We may update these terms. We'll change the date at the top, and tell you by email for significant changes. Using Plateright after a change means you accept the new terms.

Contact

Plateright is operated by WordSmith Systems LLC, Visalia, California. Questions: steven@wordsmithsystems.com